Last updated: April 19, 2026
Security is a core feature of VeriQuery, not an afterthought. This page summarises the technical and administrative controls we employ to protect your data.
VeriQuery is hosted on AWS and uses MongoDB Atlas for database storage. Both providers hold SOC 2 Type II and ISO 27001 certifications, meaning their data centres are independently audited for physical and operational security controls including 24/7 guarded access, biometric scanning, and redundant power and cooling.
Every database query is programmatically constrained to the authenticated user's ID at the data-access layer. This prevents Insecure Direct Object Reference (IDOR) vulnerabilities: even if a survey or response record ID were guessed, the query would return no data for any user other than the owner. Logical separation is enforced on every document in the system.
Automated database snapshots are taken daily with cross-region redundancy. We perform quarterly restore tests to verify backup integrity and recovery speed.
In the event of a confirmed security incident involving personal data, we will notify affected account holders by email within 72 hours of confirmation, consistent with GDPR requirements. A notice will also be posted publicly. Our full Incident Response Plan is available to enterprise customers and security reviewers upon request.
If you discover a potential security issue, please contact us at [email protected]. We will acknowledge your report within 48 hours. Please do not disclose the issue publicly until we have had a chance to investigate and address it.
The following documents are available for download. They contain more detailed information about our security controls and incident response procedures.